Shipping & Returns

📦 Shipping Policy

All orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

Standard U.S. Shipping: 3–7 business days

Express Shipping (optional): 1–3 business days

International Shipping: Coming soon

Please note: Shipping times may vary during peak drops or holidays.

🔁 Return Policy

We want you to love your gear — but if something’s not right, we got you.

Returns accepted within 14 days of delivery

Items must be unworn, unwashed, and in original condition

Buyer is responsible for return shipping unless the item is damaged

To start a return, contact us at support@onepassapparel.com with your order number and reason for return.

⚠️ Exchanges

We currently do not offer direct exchanges. To swap an item, please return the original and place a new order.

💡 Questions?

Reach out anytime: support@onepassapparel.com
We’re here to help — OnePass is built on trust and motion.

Fast Response

We typically respond within 24 hours on business days.

Expert Support

Our team knows our products inside and out and is ready to help.

Customer First

Your satisfaction is our priority. We're committed to making things right.

Email

support@onepassapparel.com

We respond to all inquiries within 24 hours on business days.

Hours

Monday - Friday: 9 AM - 6 PM EST
Saturday - Sunday: Closed

We're here to help during business hours.

Get in Touch

Have questions about our premium streetwear? We'd love to hear from you. Fill out the form below and our team will respond within 24 hours during business days.